1

Quality in public management: the customer perspective

Year:
2000
Language:
english
File:
PDF, 98 KB
english, 2000
2

Introduction to a Symposium on Public Governance

Year:
2005
Language:
english
File:
PDF, 60 KB
english, 2005
3

Customer orientation in electronic government: Motives and effects

Year:
2007
Language:
english
File:
PDF, 672 KB
english, 2007
7

Integrierte Kommunikation in der öffentlichen Verwaltung

Year:
2008
Language:
german
File:
PDF, 3.21 MB
german, 2008
8

Local and regional public management reforms in Switzerland

Year:
2003
Language:
english
File:
PDF, 184 KB
english, 2003
9

UNLEASHING CHANGE. A STUDY OF ORGANIZATIONAL RENEWAL IN GOVERNMENT - Editied by Steven Kelman

Year:
2007
Language:
english
File:
PDF, 34 KB
english, 2007
12

Canada: Getting Government Right

Year:
1998
Language:
english
File:
PDF, 305 KB
english, 1998
13

Political Versus Managerial Use of Cost and Performance Accounting

Year:
2006
Language:
english
File:
PDF, 68 KB
english, 2006
16

‘… and politics?’

Year:
2003
Language:
english
File:
PDF, 195 KB
english, 2003
17

Introduction

Year:
2006
Language:
english
File:
PDF, 54 KB
english, 2006
18

Multi-rational Management ||

Year:
2014
Language:
english
File:
PDF, 4.26 MB
english, 2014
19

E-Government

Year:
2003
Language:
english
File:
PDF, 798 KB
english, 2003